Last updated: July 8, 2026
We're here to help you get the most out of GlobalLeadIn. Browse the FAQ below or contact our support team directly.
Support contact
Email us at support@globalleadin.com for account, billing, or technical assistance. Please include the email address associated with your account.
On the login screen, tap "Forgot password?" and follow the email verification steps. If you are signed in, go to Profile > Settings > Security & Privacy > Change Password.
GlobalLeadIn offers Basic, Premium, and Elite tiers. Paid plans are billed through Apple In-App Purchase or Google Play Billing and renew automatically unless cancelled at least 24 hours before the renewal date. Manage them in your Apple ID Account Settings or Google Play subscription settings.
Open Profile > Settings > Account to update your name, username, photo, location, and other profile details.
Go to Profile > Settings > Notifications to control in-app notification preferences. You can also manage device-level notification permissions in your phone's system settings.
You can delete your account in-app under Profile > Settings > Security & Privacy > Delete Account, or follow the instructions on our Delete Account page.
Store purchases and refunds are managed by Apple or Google, as applicable. For subscription status issues inside the app, contact support@globalleadin.com with your account email and a description of the issue.